When you arrange a ride for someone else, what you need is predictability: a price you can approve before the trip, a pickup that happens whatever the flight does, and a clear place to meet. Here is how that works at O’Hare.
Before the trip
Book online or by phone with the traveler’s name, flight number, pickup time and destination. You see the price before you book, which makes expense approval straightforward, and nothing is charged until you confirm. Choose a luxury sedan for one or two people, an SUV for more luggage, or a Sprinter or mini-bus for a team.
On the day
We track the flight, so an early landing or a delay moves the pickup with it. At O’Hare, pre-arranged cars meet passengers on the lower level, in the center lane (flychicago.com), so tell your traveler to head down to the lower level after baggage claim. The chauffeur loads the bags and drives straight to the office, hotel or meeting.
A day of meetings
If the traveler has several stops, book by the hour. The car and chauffeur stay with them, waiting between meetings, so there is no rebooking and no waiting for a ride between appointments.
Visiting clients and board members
For a guest, put their name and flight in the booking and send them the pickup detail: lower level, center lane. They never need to open an app or handle payment.